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How do you unsubscribe?

There are 3 ways to unsubscribe from the Glomobi Service:

1.                   BY SMS: You may unsubscribe at any time you wish by sending STOP to the short code number of the service you have subscribed to. (e.g. SMS<space> STOP to 33388). You will know that you have been unsubscribed by our system as we will send you a termination message.

 

2.                   BY EMAIL: You may unsubscribe by sending an email to my@glomobi.com with your mobile phone number and the service(s) which you will like to unsubscribe from. We will unsubscribe your mobile number from the Glomobi service from our system which you are requested within 24 hours (excluding weekend or public holiday on which it will be unsubscribed on the next working day).

 

3.                   BY OUR HELPLINE: You may also unsubscribe by calling our IVR hotline on 03-2175 4700 (24 hours). Please leave the mobile number which you will like to unsubscribe the Glomobi service from. We will unsubscribe your mobile number from the Glomobi service from our system which you are requested within 24 hours (excluding weekend or public holiday on which it will be unsubscribed on the next working day).